TECHNOLOGY
Understanding the forces that are shaping business travel today and the trends impacting the mobile traveller are a key focus for us. Mobile has become the device of choice for most business travellers when it comes to accessing service on-the-go. Our online booking tool that allows for real-time reservations, real-time reporting and real cost savings. This self-service booking tool will allow corporate clients to stay in control of travel spent, while offering flexibility and convenience, with the back-up of a travel agent. With the option of an approval process, travellers can enquire, quote, approve and travel. Flexibility to do your bookings anytime anyplace.
As a member of the XL Travel Group, we are supported by a team of specialists who are continually seeking innovative solutions that neatly combine the credibility of our personal customer service with new and innovative online tactics. The technology we utilize connects a number of different platforms that are tightly integrated to ensure synchronization from the point of sale through to billing. The adaption of technologies available to us ensures we remain laser-focused on pricing parity with online competitors.
Emerging technologies can do a lot to help customer service and serve as a true concierge for travellers but it’s important to make sure that a human touch isn’t disregarded.
Protecting your privacy is our business, which is why all our staff have undergone the respective training relating to PCIDSS and GDPR and we have achieved compliance status 2nd year in a row. Privacy compliance standards are non-negotiable in our business and we only work with third party vendors that are compliant with regulations.
Thank you so much, I do appreciate your excellent service from everyone there
– Phillip Phasha
Thanks so much for the professional service as always
– Stephen van Staden
Dankie vir al jou moeite met ons vakansiereëlings. Dit was ‘n heerlike wegbreek
– Liezl Botma
Your excellent service provided in such a kind manner should be celebrated by your company and something that I will remember and be thankful for a very long time
– Judith Bester
I must compliment you for being on the ball!
– Gunthar Jacobs
Die toer was wonderlik dankie! Ons is so dankbaar vir al julle professionele reëlings – alles het regtig seepglad verloop
– Annerie Van Wyk
Ek wil net vir jou sê dat jy puik werk gedoen het met die reëling van alles met ons Rusland trip. Ons kon nie vir beter diens gevra het nie. Alles wat net reg
– Mornette Bothma
I just wanted to compliment you on your excellent handling of all our travel arrangements
– Sonya Semmelink
Thank you and your professional team for the remarkable service and support rendered to our us. I must highlight your team’s patience, friendliness and quick actions and feedback, regardless of our requests, “demands”, calls, etc. – not to mention the short notice of some of them. Please know that it is really appreciated
– Riana Niemand
Thank you for all your help and assistance ma'am - Like ALWAYS, it's such a pleasure dealing with you!!
– Rickus Viljoen
